Ms. Karen Fuller
Chief Technology Officer
Telephone: 832.249.4428
E-Mail: kfuller1@kleinisd.net

Ms. Candace Threadgill
Director of Information Technology
Telephone: 832.249.4404
E-Mail: cthreadgill1@kleinisd.net

Mr. Donald Chiu Associate
Director, Information Technology
Telephone: 832.249.4440
E-Mail: dchiu@kleinisd.net  

Ms. Diana Heckman
Department Secretary
Telephone: 832.249.4430
E-Mail: dheckman1@kleinisd.net

Information Technology Facts

  • Help desk — Closed 39,560 tickets for 2010-2011 school year
  • Staff — 45 employees supporting helpdesk, computer technicians, server analysts, network engineers, security technicians, application analysts, and application development, three administrators.
  • Manage wireless air space for guaranteed connectivity. Support 5ghz for wireless data and 2.4 ghz for wireless voice.
  • Internet bandwidth of up to 350 mb.
  • Fiber connectivity to all campuses and auxiliary buildings in the district. Redundant fiber connectivity to six core sites.
The IT Department Manages Approximately:

  • 7500 + telephones
  • 2000 + wireless access points
  • 35,000 + computer/printer devices
  • 1500 + security devices
  • 350 + virtual/physical servers
  • 127 + terabytes of storage for data and video
  • 200 + software programs
  • 1100 + routers/switches
  • 30,000 + data/voice cabling
  • 150 miles of single mode fiber
  • 1.3 million dollar operating budget