Special Education Parent Info

School Bus

Special Education Parent Information Page

Parental Responsibilities

  • Your child should be ready at the bus stop five (5) minutes before pick-up time.
  • If the driver has to wait longer than two (2) minutes for your child at pick-up, they are instructed to call in to dispatch to note they have waited their time and are then told to proceed on their route.
  • Ensure an authorized person will be at the bus stop when your child is dropped off. If no one is there to receive your child, parents will be called. Your student will then be returned to the school.
  • Students cannot consume food or drink on the bus.
  • If your child attends a day-care, a responsible member of the facility is to receive the student. Drivers and Attendants are not authorized to deliver the child into the building.
  • Inform the school and Klein Transportation of any changes of address or telephone number as soon as the information is available.
  • Notify the Klein Transportation office when your child is not going to ride the bus.

Pick-Up and Drop-Off

Klein I.S.D. Special Needs Transportation provides a curb to curb service. Under most conditions, the bus will stop at the curb in front of your home or daycare. Students living in apartment complexes will be picked up and dropped off at an entrance or exit to the complex.

  • Please note that due to certain road conditions (dead end streets, dirt or gravel roads, impassable roads due to parked cars) it may be necessary to move the pick-up and drop-off site to the safest location nearest to the home. In these cases, a parent or their designee will be responsible for escorting their child to and from the bus stop. Drivers and Attendants are not authorized to escort students to their bus stop from their home and from their bus stop to their home or daycare.
  • Our drivers will not leave a student without supervision unless a parent has signed a release form permitting the student to be released independently. The student must be able to access their home before the driver can leave.
  • Students can be released only to the people listed on the student release form. If there is a need to make a change on this release form, please request a new form from the driver.


Please notify Klein I.S.D. Transportation when your child will not be able to ride the bus.

  • North Transportation Center: (832) 249-4566 - All schools which are north of FM 1960
  • South Transportation Center: (832) 249-4106- All schools which are south of FM 1960


All wheelchairs must be viewed before a student can begin services. All students riding a lift in a wheelchair must have a secured, manufactured lap belt. If your child has received a new wheelchair, please contact:
Shawna Jones (832) 249-4577
This is to confirm the wheelchair meets safety requirements.


Frequently Asked Questions

1. What happens if I am not home to receive my child?
In case no one has come to the stop to receive the child, parents are notified. If the parents or designated adult are not in the home, the student will be returned to the school.

Our drivers will not leave a student without supervision unless a parent has signed a release form permitting the student to be released independently. The student must be able to access their home before the driver can leave.

2. Why must my child be on the bus for so long?
Several special programs are only offered at schools outside the home school zones. Therefore, students may be transported to other areas of the district. Our goal is to safely transport students within an hour. Students who have special programs outside the Klein School District may experience longer runs due to the distance and other students attending the same program.

3. What should I do if the bus does not come in the morning or afternoon at the scheduled time?
Please be aware as a result of road construction, traffic congestion, bad weather, etc., the buses may experience delays. We appreciate your patience. Regardless of these conditions, the bus will stop at each stop. Students arriving late due to these circumstances will not be counted tardy for attendance purposes.

4. Do I need to supply a car seat for my child?
Students in the Early Childhood PPCD program will have a Child Safety Restraint System provided for them on each bus. Each child restraint (car seat, integrated seat and safety vest) meets the National Highway Traffic Safety Administration (NHTSA) requirements. The proper CSRS used depends upon the child's age, weight and/or height. Our responsibility is to transport each child in the safest manner possible.

5. My child has a medical condition. Are the drivers and attendants able to assist my child?
Yes, all bus drivers and attendants for Special Needs are trained in CPR, AED and First Aid. If your child has more extensive needs, the drivers and attendants who directly service your child will receive specialized training to meet those needs.

6. Who can I contact if I have any questions or concerns?
For questions or concerns regarding students or Special Needs Transportation Staff, please contact:
Shawna Jones, Special Ed Supervisor - (832) 249-4577
For questions or concerns regarding routing, please contact:
North Transportation: Pam Johnson - (832)249-4585
South Transportation: Belinda Rodriguez - (832) 249-4582

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